Lab test retailers and performing laboratories
Understand the difference between a test retailer and a performing laboratory, and why it matters.
RateMyLab editorial·
Two roles in one purchase.
The website taking your order may be a retailer that sells access to tests performed by another organization. The performing laboratory processes the sample. A collection location is another detail to confirm; it is not necessarily the retailer’s office.
Why the distinction helps.
Different retailers can offer access to the same laboratory service with different prices, fees, and ordering arrangements. A laboratory’s name on two listings is useful information, but it does not by itself prove that both listings contain the same test.
What to confirm before booking.
- The performing laboratory and the laboratory’s test code, when available.
- The exact measurements and specimen described in the listing.
- Where and how your sample will be collected.
- Who provides the order or requisition, and what fees apply.
- Who provides results and answers questions about your purchase.
Keep the right contact handy.
Questions about a retailer’s checkout, order status, or refund policy belong with that retailer. Questions about the suitability or interpretation of a test belong with a qualified clinician. RateMyLab can help you investigate a listing or report outdated pricing.
Report a listing issue or continue with our price comparison checklist.